FAQs

1. Can my dividend be fully reinvested?

Yes.  Full investment of all funds is possible.  Fractional shares will also be credited to your account.

2. If my shares are not held in a brokerage account, how will I keep track of how many shares I own in these plans?

Computershare Trust Company of Canada (the Plan Agent) will mail account statements to you following each investment period.  These statements will be the only record Plan participants will receive detailing the cost of each purchase of shares, so you must keep them for income tax reporting.

3. Does reinvestment of cash dividends affect tax liability?

No, reinvesting cash dividends in the Plan does not relieve Plan participants of any income tax applicable to such dividends.  Annually, all Plan participants will receive appropriate tax information for reporting dividend income to taxation authorities.

4. Will I receive share certificates?

Plan participants will not automatically receive share certificates.  However, if you require a share certificate, but do not wish to terminate participation in the plan, you must complete a Withdrawal Request form and return it to the Plan Agent.

A certificate will be supplied for any number of whole shares held in your account; however, certificates will not be issued for fractional shares.  The Withdrawal Request form must be received by the  Plan Agent no later than five (5) business days prior to the record date.

5. How do I sell or dispose of my shares held by Computershare?

You must first request a certificate for the required number of shares to be issued using the Withdrawal Request form.  The Plan Agent will issue certificates to Plan participants, generally within two weeks of receiving your request.  Both the shares in certificate form and the shares remaining in your account will continue to receive cash dividends and be reinvested as applicable.

6. How do I terminate participation in the plan?

You must complete a Termination form and deliver it  to the Plan Agent at least five (5) business days prior to the applicable record date.  The notice must include the registered shareholder's name and address. The signature of the participant must correspond exactly to the name of the registered holder(s).  On termination of participation in the Plan, the Plan Agent will, as soon as practicable (and within 20 business days), settle your account and issue a share certificate for whole shares and provide a cheque for any fractional shares.

7. If I have more than one account, do I need separate authorization forms?

Yes. Shareholders need to complete a separate authorization form for every account they wish to have included under the Plan. As well, the signature(s) must correspond exactly to the name(s) in which the shares are registered.

8. My existing shares are held in a registered account (RRSP, RRIF or DPSP) in my name.  How are additional shares purchased through the plan handled in my registered plan?

You may participate in the Plan and allocate the funds to your registered account, if it is in your name, and if your broker permits this.